Management Team

Peter Moores
Chief Executive Officer

As CEO, Peter is responsible for ensuring that Raymond James Investment Services robustly delivers its regulatory, operational and commercial proposition to the independent wealth management practices it supports in the UK. Under Peter’s leadership, the company has grown rapidly and continues to increase market share in the wealth management sector.

Career History

Born in Dublin, Ireland, Peter read Business Studies at Trinity College, Dublin and was conferred with both a B.B.S (hons) and an M.A. degree. Peter has also completed executive education programmes at Northwestern University’s Kellogg School of Management, Stanford University’s Graduate School of Business and the London Business School.

Peter started his career with Chase Manhattan Bank in New York where he completed both the Associate Development Programme and the Financial Analyst (Credit) Programme. Peter spent 10 years working at Chase Manhattan in New York, Frankfurt and London initially as a Relationship Manager, Chase International Institutional and then in Chase Asset Management & Mutual Funds as Vice President, Regional Sales Director – Europe. Peter then joined DAB bank, a large discount broker, in Munich, Germany as Head of Group Development. In February 2002, Peter was seconded to DAB’s UK subsidiary, SELFtrade UK, as Managing Director and Senior Country Officer. The SELFtrade Group was sold to Societe Generale Group in March 2003 and Peter continued to manage the entity on behalf of the new owners. Peter joined Raymond James Investment Services in December 2004 as Managing Director and became CEO in February 2005.

Peter is a Director as well as a board member of Raymond James Investment Services. Peter also chairs the Raymond James TCF Committee. He is a Chartered Fellow of the Chartered Institute for Securities and Investment and is a committee member of the CISI’s Wealth Management Forum. He is also a member of the Institute of Directors and a mentor to start up businesses in London Business School’s Summer Entrepreneurship Programme.

Peter is married with three children. Peter is also an ambassador for Co-operation Ireland’s Youth Leadership Programme that seeks to identify and intervene with specific young people who are at risk. The overall objective of the Programme is to build safer, healthier communities on the island of Ireland.

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Cynthia Poole
Director of Relationship Management and Business Support

Cynthia’s responsibilities include Relationship Management, Training and Marketing. She and her colleagues are the principal contacts for the independent wealth management practices Raymond James supports in the UK. In addition, her team is responsible for all corporate marketing activities.

Career History

Born in Georgia, USA, Cynthia holds a Bachelor’s Degree in Business Administration from Auburn University. Cynthia has also completed INSEAD’s Competitive Strategy Executive Education course to compliment her 25+ years’ experience in sales, relationship management and marketing roles in the financial services industry.

Cynthia started her career at First Atlanta Bank, which was subsequently purchased by Wachovia, where she completed the Management Associate Training Program receiving accreditation in both credit analysis and non-credit services. She advanced through several positions, moving to Wachovia’s New York office as Vice President, Corporate Banking Division. She then joined Chase Manhattan in New York where she became Vice President and Sales Manager in the Cash Management Division. Following a career break to be a full time mother, Cynthia joined Citibank International in London where she developed investment and banking business with private expatriate clients.

Cynthia joined Raymond James Investment Services in 2002 as Client Relationship Manager, assumed the role of Head of Business Support in 2003 and was appointed Director of Business Support in 2005. Her department was expanded in 2006 to include the marketing function at which point Cynthia became Director of Relationship Management and Business Support. Cynthia also chairs the Raymond James Pricing Committee.

Cynthia holds the General Securities and Derivatives Representative qualification as well as the Financial Planning Certificate. She is a Chartered Member of the Chartered Institute for Securities and Investment and also represents Raymond James on the CISI’s Certificate in Investment Management Panel, the CISI’s Certificate in Securities Panel and the CISI’s Certificate Programme Qualifications Assessments Board.

Cynthia is married with 2 children, is a pilates enthusiast and has even learned the tricky rules of cricket having watched her son play for many years.

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David Hazelton
Head of Business Development

As Head of Business Development, David is responsible for the business development strategy as well as managing the business development team. His department identifies new growth opportunities and works to expand the number of wealth managers working with Raymond James.

Career History

David started his career with Equity and Law, later to become part of the AXA Group, in the administration team before moving into sales as a Broker Consultant. He then spent 17 years in the Allied Dunbar IFA Division, progressing from Broker Consultant to Sales Manager, Regional Sales Manager and finally to Deputy Sales Director. He was actively involved in the merger of Allied Dunbar’s IFA division with the Eagle Star and Zurich Life sales teams to create the Zurich IFA Group (ZIFA).

In 2001 he left ZIFA to help establish Old Mutual’s new fund supermarket, Selestia. As Sales Director he had the responsibility of recruiting and managing the Selestia sales team as well as helping to develop the proposition and infrastructure of the new company. After two years David left Selestia and joined Dexia Private Banking as Head of Financial Planning, overseeing product development for high net worth investors and providing investment advice. He joined Raymond James in June 2006 as Head of Business Development, with the task of developing the wealth manager base.

David holds the Financial Planning Certificate and in September 2009 was appointed the Chairman of the Tax Incentivised Savings Association (TISA) Distribution Advisory Council. The Council serves the needs of senior distribution individuals within the financial services industry in the UK, to debate topical issues in confidence and formulate responses on behalf of TISA. David also frequently speaks at industry events and training sessions on investment related topics.

In his spare time David enjoys spending time with his children and listening to music. He is also a dedicated supporter of his local football team, Crystal Palace.

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Naz Islam
Chief Financial Officer

Naz is responsible for the regulatory and statutory reporting and financial management affairs of Raymond James. His department oversees the collection, reconciliation and payment of revenues to the wealth management practices that Raymond James supports.

Career History

Naz joined Natwest Bank (subsequently taken over by Royal Bank of Scotland) as a Management Accountant in April 1998. His responsibilities included transfer pricing and the recovery of costs for Technology Services exceeding £300m annually. In November 1999 Naz moved to City Group. As the Group Accountant he was responsible for overseeing the preparation of management reports and statutory accounts in accordance with International Accounting Standards as well as ensuring compliance with the requirements of the various stock exchanges for a number of holding and subsidiary companies. Naz joined Raymond James in August of 2003 as Finance and Audit Manager. Shortly thereafter he was promoted to the role of Chief Financial Officer and Company Secretary.

Naz holds a Bachelor’s Degree in Accountancy and Taxation from London Guildhall University. He is a qualified Accountant and a Fellow of the Association of Chartered Certified Accountants. Naz chairs the Raymond James Credit, Liquidity and Risk Committee and has completed various INSEAD & London Business School Executive Education Programmes to compliment his 10+ years’ experience in the financial services industry.

Naz is married with three children and describes himself as a “family man”. In his spare time Naz volunteers for various community projects and enjoys going to the gym.

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Stuart Wright
Head of Operations and Product Management

As Head of Operations and Product Management, Stuart and his team are responsible for New Accounts, Asset Transfers, Data and Document Management, Dealing and Settlements, Reconciliations and Product Management.

Career History

Stuart joined Raymond James in early 2002 as Operations Manager, having previously spent over five years working in various roles at Pershing Securities, primarily in operational areas. His final role at Pershing Securities was Assistant Vice President in the Client Relationship department.

In 2005 Stuart was promoted to Associate Director of Operations for Raymond James, and later that year assumed responsibility for Product Management. In 2006 Stuart was appointed Head of Operations and Product Management.

Stuart graduated from the University of Portsmouth in 1996, with a BA (Hons) in Economics majoring in Business Economics. He has also completed an executive education programme at Stanford Graduate School of Business. Stuart represents Raymond James on the Tax Incentivised Savings Associations’ (TISA) Wrap and Platform Advisory Council. He is a Chartered Member of the Chartered Institute for Securities & Investment (CISI) and reviews the syllabus and exam questions for two CISI courses: Global Securities Operations and Administration of Settlement & Investments.

Stuart has been heavily involved in key Raymond James projects, including the automation of fund trading as well as the development of the Raymond James Cash Account and Raymond James Loan Account.

On weekends, Stuart is renovating and redecorating his family home, a project that has lasted for over two years and one he is looking forward to completing.

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Matt Gridley
Chief Technology Officer

Matt’s responsibilities include IT Operations and Infrastructure, Servicedesk, Workstation Services, Development as well as Project Management. His team is also in charge of Business Continuity and Security.

Career History

Matt spent the first eight years of his career at Oracle Corporation in the Tools Division developing database reporting tools in both the UK and California. He then joined Societe Generale’s private client stockbroking business, Selftrade, one of the largest execution-only stockbrokers in the UK. As Head of IT Matt was instrumental in developing and implementing a number of systems and enhancements as well as establishing a robust Business Continuity Site and IT failover system.

With 15 years’ IT experience, Matt joined Raymond James in June 2006 as Associate Director and Head of IT, going on to become Chief Technology Officer. Matt plays an instrumental role in all aspects of IT at Raymond James. His current projects include developing a new Raymond James Portal, which will be the one destination for Wealth Managers to access all the tools and resources Raymond James provides.

Matt is a Professional Member (MBCS) of the BCS, The Chartered Institute for IT (British Computer Society). Matt also chairs the Raymond James Business Continuity Committee.

Matt spends his spare time restoring an old farm house, however is reluctant to say when this project is to be completed. He also holds a Private Pilot’s Licence and is a keen flyer of single propeller aircraft.

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Mark de Ste Croix
Head of Compliance and Legal

Mark is responsible for all compliance, legal and regulatory matters at Raymond James. His department supervises Branch Principals, ensuring they meet compliance, legal and regulatory requirements. In addition, Mark’s team provides dedicated assistance to Independent Contracting and Professional Partner offices on day-to-day issues while helping them navigate and realise new projects and commercial ventures.

Career History

Mark’s career in financial services began in 1983 working for a retail bank before moving on to a financial wealth manager role. The advent of financial services regulation saw him take up various training roles at Norwich Union, Old Mutual and other insurers.

In 1998 Mark decided to put theory into practice and became an IFA with a regional broker, working on SME pension plans, employee benefits, executive protection and company succession planning. After two years he joined the national IFA Inter-Alliance and became Head of Training in 2000. After overseeing the integration of over 400 new wealth managers from the Lincoln sales force and designing a new T&C scheme ready for the start of FSA regulation in 2001, Mark was made an Associate Director. With the company having grown to over 100 branches and almost 1,000 wealth managers he was formally made the Group Compliance Officer in 2002.

In late 2003 Mark joined Mortgage Intelligence as Head of Compliance to prepare the company for FSA regulation, create a new appointed representative network and manage training and T&C. In 2006 he moved to GE Money Home Lending as T&C Leader, before joining Raymond James in July 2009.

Mark is an Associate of the Personal Finance Society (APFS). He has a Diploma in Law from the Open University and is currently completing a Bachelor of Laws degree. He also holds the Investment Management Certificate. Mark is an active member of the Aldgate Group, a training and competency Forum, and the CISI’s Anti-Money Laundering Exam Panel as well as attending regular meetings of other industrial forums.

Mark is married with two children. He is an avid book reader, particularly sci-fi and historical fiction, as well as being a keen runner.

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Christine Rose-McCoy (MA HRM)
Head of Human Resources & Facilities

Christine is responsible for all aspects of Human Resources and Facilities at Raymond James including the recruitment of all new head office staff.

Career History

Christine gained a Postgraduate Diploma in Human Resource Strategies at the London Guildhall University in 2003. Following this, she completed a Master of Arts degree in Human Resources Management in 2004.

Christine joined Raymond James in August 2002, having previously worked in the financial services industry for 15 years at the Bank of Montreal. She was also HR Manager for two years at IntraLinks, an internet company providing solutions to banks and asset management firms.

Christine is a member of the Chartered Institute of Personnel and Development (CIPD) as well as an Advisory, Conciliation and Arbitration Service (ACAS) trained mediator. With over 11 years’ experience of working in Human Resources, Christine has played a significant role in the growth and development of Raymond James over the last nine years.

Christine enjoys her Saturday mornings playing bridge at a local club. She also likes to watch her grandsons play football but is a fair weather watcher as she prefers it when it is sunny rather than when it is too cold.

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